Halifax name badges cause gender row among customers

[johnofgwent]

I must have grown soft in the head since the mini stroke

Because I don't give a flying one what pronoun they display.

If they are in the branch in a skirt with what appear to be a reasonable pair of tits and no obvious five o clock shadow I'm designating it female, if it's in trousers with no obvious mammaries then with or without facial hair I'm assuming it's a bloke. 

Because I can't be arsed and I can't actually think of a sentence I'd use to him/her/it or to anyone else in the branch speaking about him/her/it where I wouldn't note and use the name.

I bank with them because they're less deceitful than Lloyds and their App works it's two factor authentication by text message valid for between 10 mins and 24 hours depending on what it is authenticating, which is a bloody sight easier than HSBC's 20 seconds when you have bugger all tactile sensation in your fingers thanks to the stroke.

I also note they are one of the few who allow their KYC of ME (that's know your customer and F@@@ all to do with fried chicken) to validate opening a savings account with debit card for a grand daughter. Most other banks tediously demand photo ID for her mum and Sarah has none that is valid that they accept. Another reason to drown Brown in a cesspit.

But their customer service complaint handling is god awful, and downright rude. This may cost them dear.

[johnofgwent]

They didn't ope they trans ferred them.

Aren't Halifax Bank Of Scotland now part of the Lloyds Bank Group ? 

[Scott777]

But I couldn't have cared less about the preferred gender of who was dealing with my custom. Fred or Gemma or whoever on the badge was fine, and when addressing them. And "they" and "them" was fine if referring to them to other Halifax staff.

What's all this fuss...?

Do you think someone wearing this badge expects you to not care less?  I think the idea is that you use the correct terms, which means you must not use the wrong gender.  The fuss is because we are likely to follow in the footsteps of the US, where gender matters.  I heard someone was prosecuted for mis-gendering.  I know in Canada it's serious.  I think you will understand the fuss if you are around in another 20 years.

https://coolhunting.com/culture/canadian-court-rules-misgendering-is-a-human-rights-violation/

[cromwell]

It does seem that some customers are sick of being preached trans-mythology and have decided to close their accounts with Halifax.
Doesn't sound like clever customer relations, unless millions of trans types have opened accounts.

They didn't ope they trans ferred them.

[Barry]

It does seem that some customers are sick of being preached trans-mythology and have decided to close their accounts with Halifax.
Doesn't sound like clever customer relations, unless millions of trans types have opened accounts.

[patman post]

Halifax bank has posted a photo of a staff member wearing a name tag "Gemma" followed by "she/her/hers". The tweet said "Pronouns matter. #ItsAPeopleThing". 

The tweet has amassed over 9,000 comments and has been retweeted just under 3,000 times.

https://www.msn.com/en-gb/news/uknews/halifax-in-pronoun-name-badge-row-as-they-tell-customers-they-can-cancel-accounts/ar-AAZ1riS?ocid=uxbndlbing

WTF?

I no longer use Halifax because I found them to be a God awful bank. That may have been the Stoke Newington  branch. But I couldn't have cared less about the preferred gender of who was dealing with my custom. Fred or Gemma or whoever on the badge was fine, and when addressing them. And "they" and "them" was fine if referring to them to other Halifax staff.

What's all this fuss...?